No Contest. Best Buy wins.
I know I only have seven days until Christmas, but I haven’t bought Roch’s present yet. I already know what I’m going to get him. And I can’t tell you because he reads my blog (hush hush).
I like to check out the product online before I buy. And while browsing products, I want:
- Pictures. I don’t expect 3D views or elaborate interactive demos. I want one picture that can be enlarged.
- Pricing. I want all pricing including shipping and rebates. I want the shipping prices (and dates) before I check out.
- Overview & Specs. I want highlights of the product as the main section and a separate section with technical specs and details.
- What’s Included. This is extremely important. I need to know if I have to buy other shit to make it work.
Other helpful information could be product reviews or customer reviews, available accessories, rebate instructions, product comparisons, and warranty information.
But Best Buy offers all that plus a “product tour”. When you roll over the buttons on the item picture, a description of what the button does appears. It’s so awesome! They even have a glossary of terms!
Also, Circuit City does not have a branch in my town, so I can’t do the “in-store pickup”. We have an airport, why not a Circuit City? Because they suck. Best Buy wins my vote (and my purchase).
Hey, I don't want this picture. What gives?
1 Comment
Word, Circuit City blows, that is why they are on their happy little way out of business.