Open A New Browser Window. Annoying or Helpful?
Posted 3 months ago.Filed in: decisions, internet, poll, questions, twaddle, web design
Annoying or Helpful… zat is zee keston…
Carol kindly brought up this subject although I’ve been mulling over the idea in my head for a while now. She asked for my blog to automatically open a new browser window when she clicks on a link to a different website (also known as an external or offsite link). She’s not the first internet user to request this feature.
More and more websites make their external links open new windows as a way to keep the user on their website longer. It seems logical and every client I’ve worked with so far asked me to make this happen.
But… the web design community preaches that doing this will upset and annoy the user (you Carol). If that is true… they why do my users keep requesting this feature? It seems like the community speaks “as if” without any actual research.
What the Community Says
Site Point Says: Disorients novice users, breaks the back button, clutters the taskbar, and disrespects by assuming user desire. Jenn Says: Even novice users expect links to other sites to open a new window. Plus, all the newest browsers use tabbed browsing so clutter is a non-issue. And if we let an external link open in the current window, we assume the user desires this.
Blogging Without A Blog Says: Some users want to go back to the original website, so if the different website opens in a new window, they save a click. Jenn Says: This makes sense, I’m always looking for a way to save a click (right clicks included). But, users with disabilities (blind, etc.) will probably have issues using their special browsers.
I guess it basically comes down to creating a positive user experience. I want to engage my readers, not annoy them. So, instead of assuming let’s have the Daily Twaddle readers decide! Carol, we already know your preference, but you should vote anyway.
By the way… if you’re looking for a script to open new windows on your own website… check out this thread at Six Apart.








